Seller Service Metrics API

Observability · Operational · 30d uptime 100%

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The <i>Analytics API</i> provides data and information about a seller and their eBay business. <br><br>The resources and methods in this API let sellers review information on their listing performance, metrics on their customer service performance, and details on their eBay seller performance rating. <br><br>The three resources in the Analytics API provide the following data and information: <ul><li><b>Customer Service Metric</b> &ndash; Returns data on a seller's customer service performance as compared to other seller's in the same peer group.</li> <li><b>Traffic Report</b> &ndash; Returns data that shows how buyers are engaging with a seller's listings.</li> <li><b>Seller Standards Profile</b> &ndash; Returns data pertaining to a seller's performance rating.</li></ul> Sellers can use the data and information returned by the various Analytics API methods to determine where they can mak